POLICIES
Returns and exchanges
Shipping rates
Privacy
Website analytics
Terms and conditions
Returns and Refunds
Once an order is placed, we are unable to offer returns or refunds. Our goal is for you to be fully satisfied with your purchase. If your items arrive damaged or with defects, it is crucial to report these issues within the moment of delivery. We will work with you to resolve these issues promptly. Please contact us at gdc@giuseppedecaria.com
Missing Product
If you are missing an item from your order, please provide details of the item in question along with an image of the invoice. We require the invoice from your order to validate what was sent in your parcel. Once confirmed by Giuseppe de Caria, a refund for the missing product will be processed. Please contact us at gdc@giuseppedecaria.com
Delivery and Shipping Rates
Delivery
Currently, Canada wide via Canada Post. Item will take approx 5 days to ship. Blooming Chaos will be offering worldwide shipping in 2025.
Shipment Processing Time
All orders are processed within 5 business days. Orders are processed Monday to Friday except for statutory holidays.
You will receive a Shipment Confirmation email which includes your tracking number once your order has been shipped.
If you have any questions or concerns about your package you can contact us at gdc@giuseppedecaria.com
International Shipping
GiuseppeDeCaria.com currently only ships within supported regions in Canada.
Customs and Import Taxes
GiuseppeDecaria.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).
Privacy
Keeping your visits here private and for your eyes only is very important to me. Your email or purchasing information is never shared with anyone. All transactions and emails are securely handled through my partners Hover, ConvertKit, Klavyio, Square Payment. And security-focused, continuous website monitoring through Flywheel/WP Engine Managed WordPress Hosting.
Website analytics
I've also chosen Fathom Analytics for my website analytics, which doesn't use cookies and complies with the GDPR, ePrivacy (including PECR), COPPA and CCPA. Using this privacy-friendly website analytics software, your IP address is only briefly processed, and I (Giuseppe de Caria) have no way of identifying you. As per the CCPA, your personal information is de-identified. You can read more about this on Fathom Analytics' website.